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I haven't signed in for quite awhile and can't remember user…

Customer Question
I haven't signed in...

I haven't signed in for quite awhile and can't remember user name or password

Technician's Assistant: What exactly are you having trouble accessing?

I have tried new user names and passwords as though I am a new member but the connection closes and won't let me sign on

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell laptop CORE i7 Intel Windows 7 Anything else?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Can't think of anything else

Submitted: 8 months ago.Category: Software
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Answered in 19 hours by:
12/17/2017
Software technician: caraleneK, Software Engineer replied 8 months ago
caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 820
Experience: You one stop software Engineer
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Sorry you having all this problems.But I need info what account user name and password ***** you have problems with.

Waiting for your feedback to help you.

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caraleneK, Software Engineer
Category: Software
Satisfied Customers: 820
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