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I have Adobe photoshop 4.1----will not allow me to download…

Customer Question
I have Adobe photoshop...

I have Adobe photoshop 4.1----will not allow me to download & work on pics. Says "full".----first problem in years! can you help empty "scratch disk"?

Technician's Assistant: When did you last update Photoshop?

Some time ago----haven't upgraded anything new.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just want to know what to do to change the situation--"scratch disk is full" HELP!

Submitted: 8 months ago.Category: Software
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 days by:
12/18/2017
Software technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 22,192
Experience: Software expert
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I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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