Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Software Questions
I just bought Photoshop Elements 2018 for my Mac. I never
I just bought Photoshop Elements 2018 for my Mac. I never could get past the screen that asked for serial number. I tried just about every number on the packaging and nothing happened. … read more
Senthil
Senthil
Sr. IT Analyst
BE
169 satisfied customers
Unable to install Photoshop Elements online. Already bought
unable to install Photoshop Elements online. Already bought product have redemption code, have serial number, but no dvd drive. getting a message that says roughly "pending machine restart detected. q… read more
Chris Baxter
Chris Baxter
CEO
Bachelor's Degree
91 satisfied customers
MY NEW COMPUTER DOES NOT HAVE CD DRIVE WOULD LIKE TO
MY NEW COMPUTER DOES NOT HAVE CD DRIVE WOULD LIKE TO DOWNLOAD OFF OF INTERNET FROM SERIAL NUMBER … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,274 satisfied customers
A December 2017 trip to Office Max Tech Support resulted in
My name is***** A December 2017 trip to Office Max Tech Support resulted in the loss of two Adobe photo editing programs that I had installed on my Dell Inspiron computer. I took the machine to Office… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
523 satisfied customers
I've bought and installed Photoshop Elements 2018 and
I've bought and installed Photoshop Elements 2018 and installed in my iMac (I can supply serial number) I also want to instal on my Macbook. Can you tell me how to do this using the same serial number… read more
David L
David L
Bachelor's Degree
5,329 satisfied customers
I purchased Photoshop Elements 15 on the microsoft store on
I purchased Photoshop Elements 15 on the microsoft store on February 6, 2017. My operating system had to be replaced and I can no longer access this app. Can you provide a serial number, please? My e-… read more
David L
David L
Bachelor's Degree
5,329 satisfied customers
I purchased adobe photoshop elements 11 about 7 months ago
I purchased adobe photoshop elements 11 about 7 months ago and bought a new computer. bought the program at Best Buy and I have both cds, serial number is ***** on the disc holders and I am sure it wa… read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
I purchased Adobe Photoshops Elements 15 online from Adobe.
Hi! I purchased Adobe Photoshops Elements 15 online from Adobe. I can download the product; extract the files, then during the installation, I am asked if I have a serial number or a coupon or members… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
975 satisfied customers
I have just purchased an upgrade to my Adobe Premier
Hello, I have just purchased an upgrade to my Adobe Premier Elements 10 and Photoshop Elements 10 to take them to Version 15. However, when I look at the download page, I notice both updates have file… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just bought elements (CD) and installed, and then was told
I just bought elements (CD) and installed, and then was told my serial number had been revoked. I saw online quite a few people had this problem and trying to get to chat to Adobe was ridiculous, they… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
I have Photoshop Elements 14, so I have an Adobe ID. I now
I have Photoshop Elements 14, so I have an Adobe ID. I now want to buy Photoshop Creative Cloud ($19.99 per month option), but when I try to buy it, it takes me to a "create password" page and then re… read more
Mr.Med
Mr.Med
1,338 satisfied customers
Photoshop and elements disk came with yellow card with
Photoshop and elements disk came with yellow card with reference card number ( version 14. adb-00pe--1452-0056-1002 which is one section short and does not work. Was approved for education version and… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
205 satisfied customers
Ever since I downloaded El Capitaine my Adobe Digital
Ever since I downloaded El Capitaine my Adobe Digital Editions won't work. Do you have an upgrade that I can download. I think the error code is 6… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
2,904 satisfied customers
I have tried with 2 separate discs to install Photoshop Elements.
I have tried with 2 separate discs to install Photoshop Elements. Both attempt, after the serial number is ***** I see a message the tells me that this is not an Adobe disc and is a phoney. What do I … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I purchased Adobe Photoshop Elements 11 a couple of weeks ago,
I purchased Adobe Photoshop Elements 11 a couple of weeks ago, and am just now trying to load the softward. I am stuck on the Serial number retrieval step. I tried to go to www.adobe.com/go/getstarted… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
I purchased Adobe Photoshop Elements 10 and adobe Premier
I purchased Adobe Photoshop Elements 10 and adobe Premier Element 10 with the idea of printing pictures and have a 'big' problem of getting it to open. It installs it takes several steps to open. I ca… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
523 satisfied customers
i have adobe photoshop elements 10. i purchased a new computer
i have adobe photoshop elements 10. i purchased a new computer and when i try to install i get a message my serial number is XXXXX and to go to adobe.com/go/getserial i can't get that progham to open … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
I purchased Adobe Photoshop Elements 10 some months ago. I
I purchased Adobe Photoshop Elements 10 some months ago. I am finally getting around to installing, and get stopped when I try to add the serial number. What number is XXXXX?… read more
AAATom
AAATom
Software Engineer
Master's Degree
314 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

931 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x