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DELL STUDIO 1737. "ENTER HDD PASSWORD" WHEN POWERED ON.

Customer Question
DELL STUDIO 1737....

DELL STUDIO 1737. "ENTER HDD PASSWORD" WHEN POWERED ON. UNKNOWN HDD PASSWORD. RECEIVING ERROR 'HDD PASSWORD ***** CODE 144221' ANY WAY AROUND THIS?

Technician's Assistant: What exactly are you having trouble accessing?

THE ENTIRE SYSTEM LOGON.

Technician's Assistant: What Dell model do you have? And the Operating System (OS)?

STUDIO 1737 VISTA HOME PREMIUM

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

SINCE YESTERDAY. I ADDED HDD PASSWORD. WROTE IT DOWN AND IT DOES NOT MATCH. CALLED DELL AND THEY SAY MASTER PASSWORD ***** ***** BIOS. IF I CANNOT REMEMBER PASSWORD ***** NEED NEW DRIVE. TRIED CHANGING HDD PASSWORD; F8, F11, F2, ESC AT POWER ON.

Submitted: 7 months ago.Category: Software
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Answered in 1 day by:
12/17/2017
Software technician: caraleneK, Software Engineer replied 7 months ago
caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 820
Experience: You one stop software Engineer
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Sorry you having all this problems. I can only suggest to contact dell with the service tag detail http://en.community.dell.com/members/dell_2d00_kiran-k

I sure dell can help you. Waiting for your feedback or a rating

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