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Not ago I set up a google hangout and email account. Now…

Customer Question
Not long ago I...

Not long ago I set up a google hangout and email account. Now when I try to log on it always say we detech too much activity. I never use this account. Then when I try to use my cell phone to get a code it says I've used it too much and they won't send anything. Very bazarr

Technician's Assistant: Are you logged into your email account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Phone and probably security questions

Submitted: 2 months ago.Category: Software
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Answered in 1 hour by:
12/14/2017
Software technician: Jins M. N., Computer Hardware Engineer replied 2 months ago
Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Software
Satisfied Customers: 2,699
Experience: 12+ years experience. Expert in installing and problem fixing of softwares.
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please wait for at-least 24hours to try password ***** again. Google will treat the continuous password ***** attempts as a hack attempt or a security threat. So please be patient for 24hrs.

Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.

Regards
Jins

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 673
673 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

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