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Why do you keep shutting off the adobe flash player, and now…

Customer Question
Why do you keep...

Why do you keep shutting off the adobe flash player, and now not letting me download it again....I now have several dozen movies that you've locked me out of (again)

Technician's Assistant: When did you last update Flash?

Just now

Technician's Assistant: What have you tried so far with your Flash?

Followed vudu instructions...and, successfuly downloaded it onto the ESPN website

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Please, just make it work!

Submitted: 7 months ago.Category: Software
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Answered in 43 minutes by:
12/14/2017
Software technician: Sheri, Expert replied 7 months ago
Sheri
Sheri, Expert
Category: Software
Satisfied Customers: 720
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-zf52hden,

Thank you for using JustAnswer. I am happy to assist you with this issue. Just to clarify, I understand you are trying to watch movies through Vudu and your FlashPlayer is not working. If this is correct, let me know which browser you are using, such as Chrome, Firefox, or another. Also let me know if you are using a MAC or PC. Let me know these details so we can go to the next step.

Regards,

Sheri-Expert

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Software technician: Sheri, Expert replied 7 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if you still need assistance. Let me know.
Regards,
Sheri-Expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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