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Need to set new password. Genworth.com/ltcinvoices. Oltra -

Customer Question
Need to set new...

Need to set new password.

Technician's Assistant: What exactly are you having trouble accessing?

Genworth.com/ltcinvoices

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Oltra - unknown-Windows7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Have tried all combinations I could think of. So far I have User name delilah2 and was told by customer service to use this address to get help with setting a new password.

Submitted: 8 months ago.Category: Software
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Answered in 1 hour by:
12/13/2017
Software technician: UranIT, Network Administrator replied 8 months ago
UranIT
UranIT, Network Administrator
Category: Software
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Software technician: UranIT, Network Administrator replied 8 months ago

Are you having problems opening this link: Genworth.com/ltcinvoices ?

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Software technician: UranIT, Network Administrator replied 8 months ago

Do you want me to attach document that link points to?

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Software technician: UranIT, Network Administrator replied 8 months ago

file attached

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Software technician: UranIT, Network Administrator replied 8 months ago

Hello again, didn't hear back from you...
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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