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My last update for windows 10 failed to load properly. Now…

Customer Question
My last update for...

My last update for windows 10 failed to load properly. Now my PC will not boot-up. I need a windows operating disk. My product key for the one that failed is: W79D3-CKV38-TBPJD-GF4VM-WQ67T. Please advise.

Technician's Assistant: What exactly is frozen or not starting up for you?

The PC will not startup at all. It won't boot

Technician's Assistant: What's the brand and model of your computer?

Toshiba

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It failed on my last update about two weeks ago. It will not boot I tried F2 and F12 during startup. Nothing works

Submitted: 7 months ago.Category: Software
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Answered in 3 hours by:
12/14/2017
Software technician: Elgin Vega,
 replied 7 months ago
Elgin Vega
Category: Software
Satisfied Customers: 191
Experience: Tech Support annalist at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

What is the last message or error you get when your computer start?

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