Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Want to update Photoshop CC 2017.1 to latest version. Cannot…

Customer Question
Want to update Photoshop...

Want to update Photoshop CC 2017.1 to latest version. Cannot find a way to do this. Do NOT want to have my photographs on the Cloud. Duncan Hartley.***@******.***.

Technician's Assistant: When did you last update your Photoshop?

Do not know. 2017.1 is what I have. Tim Grey says a newer version is available.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No. That is all. Thanks.

Submitted: 7 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 2 minutes by:
12/12/2017
Software technician: Jason Jones, Computer Technician replied 7 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 19,251
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

Are you having problems with the update or do you need help locating the actual update?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I have downloaded newest version of Camera Raw, unzipped,
I have downloaded newest version of Camera Raw, unzipped, and completed installation. How do I get it to execute in PhotoShop Elements 12. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I have Photoshop 6.1. What is the latest version of
I have Photoshop 6.1. What is the latest version of Photoshop and how do I update my software saving all my digital images … read more
John Castle
John Castle
BSC in Computing Network Management and Design
5 satisfied customers
Is it possible to make just one full payment for photoshop
is it possible to make just one full payment for photoshop cc? … read more
William Harder
William Harder
SR Sytems Engineer
Technical School
52 satisfied customers
On startup with photoshop cc i get a message that says
on startup with photoshop cc i get a message that says ONCoreFoundation.dll is missing and that to fix it I should try reinstalling program - Can you help … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I am very upset. I am using Photoshop CC. For about a week
I am very upset. I am using Photoshop CC. For about a week or so I have been trying to save my original photos after I edit them in Lightroom cc and to save them on my portable hard drive, and to Crea… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
My lightroom cc is not up to date. Adobe cloud does not show
My lightroom cc is not up to date. Adobe cloud does not show and updates available for LR. LR will recognize Canon 6DMark II files altho ACR / Photoshop does. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am trying to acquire just plain PHOTOSHOP.7 SOFTWARE where
I am trying to acquire just plain PHOTOSHOP.7 SOFTWARE where I can RESIZE my paintings to enter competitions. I purchased Photoshop which says CC on it and it is not helping me change resolutuins and … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,179 satisfied customers
I am retaking a photoshop class and have purchased the new
Hello! I am retaking a photoshop class and have purchased the new book 2017...but my photoshop is still 2015. How can I make it updated? It seems like some of the tools are different and Im having tro… read more
Mr.Med
Mr.Med
1,188 satisfied customers
My, Apple 10.10.5. Apple wants me to upgrade but I am afraid
Apple 10.10.5. Apple wants me to upgrade but I am afraid of losing photoshop CS%. I only use elements and enjoy cropping, cloning and adjusting levels of my photos. Can I do this in a reasonably priced way with another photoshop? This for home use only. … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
I already bought premiere pro and an editor sent me a file
I already bought premiere pro and an editor sent me a file of something and it was saying it was created using a newer version - can I just upgrade for free (if so how) or do I need to pay for an upgr… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
About a month ago I purchased Adobe Creative Cloud
About a month ago I purchased Adobe Creative Cloud (Photoshop and Lightroom) and have been using it to prepare a 100 page illustrated document. Now I can't get any of the photoshop routines to work ri… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
Premiere Pro - I am looking at someone else's file they
Premiere Pro - I am looking at someone else's file they created on Premiere Pro and getting the message that the file was created in a new version of premiere pro...I have signed up for creative cloud… read more
Chris Baxter
Chris Baxter
CEO
Bachelor\u0027s Degree
76 satisfied customers
I have Lightroom 5 and want to buy the latest. Get the cloud
I have Lightroom 5 and want to buy the latest. Get the cloud membership, but still can not figure out simple thing how to buy new Lightroom. It keep showing cloud and not giving download options.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
775 satisfied customers
I have the Lightroom / Photoshop AUD9.99 membership. Lightroom
I have the Lightroom / Photoshop AUD9.99 membership. Lightroom is Version 5.5. I am unable to upgrade to the later versions. When I attempt to download subsequent, the programme freezes and has to be … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
My Adobe Photoshop and Bridge is not allowing me to read raw
My Adobe Photoshop and Bridge is not allowing me to read raw files, and when I try to download a newer version of the products my creative cloud apps will not load and therefor won't let me download a… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
In Camera Raw I do not appear to have a Radial Filter tool
In Camera Raw I do not appear to have a Radial Filter tool on my tool bar (J) just a Graduated Filter tool (G). I have just learnt how to use the Graduated Gradient and would now like to practise appl… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Every 8-10 seconds my active window loses focus. I researched
Every 8-10 seconds my active window loses focus. I researched and found that I should check my event viewer. My event viewer shows two repeating messages every 8-10 seconds, they are: INFORMATION: Fau… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Hi : I have the CS2 photoshop and have a problem that the
Hi : I have the CS2 photoshop and have a problem that the image has greyed over on photos that I have done a week or two or more ago and were perfect. It is like a fog over the screen. When I switch t… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x