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How can I view my Canon CR2 photos in Windows 10? DellXPS.

Customer Question
How can I view...

How can I view my Canon CR2 photos in Windows 10?

Technician's Assistant: What's the brand and model of your computer?

DellXPS

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just got it and tried MS photos it didn't even import them

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No that's all I know at the present

Submitted: 8 months ago.Category: Software
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Answered in 2 minutes by:
12/12/2017
Software technician: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Software technician: Bryan, Computer Support Specialist replied 8 months ago

Can we go ahead with a secure remote session so that I can check the format of these photos?

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Customer reply replied 8 months ago
they are CR2 and windows Photos didn't import them
Software technician: Bryan, Computer Support Specialist replied 8 months ago

OK, download this free tool first:

www.irfanview.com

Install the program, and then open it up and try opening any CR2 file using the same. Does it work?

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