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Will not let me update my new credit card information. Avast…

Customer Question
Will not let me...

Will not let me update my new credit card information

Technician's Assistant: What device or product does this involve?

Avast Internet Security - 1 PC

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

I don't know anything about computers.

Technician's Assistant: When did you last update your Avast software?

This is a renewal. Order #16272694900

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just need to give someone my updated credit card information to renew for another year

Submitted: 7 months ago.Category: Software
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Answered in 31 minutes by:
12/8/2017
Software technician: Mr.Med, software engineer replied 7 months ago
Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 2,206
Experience: if you have any questions about softwares please contact me
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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Software technician: Mr.Med, software engineer replied 7 months ago

May I start a secure remote assistance session with you so that I can better help you resolve this problem?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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