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Cannot access user interface. Have used Avast since 2013.

Customer Question
Cannot access user interface...

Cannot access user interface. Have used Avast since 2013

Technician's Assistant: When could you last open your Avast software?

Probably 10 days ago. I have since added Avast VPN - to no avail. That's kinda when the problems started.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

Yes

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I'm old and not as smart as I used to be.

Submitted: 7 months ago.Category: Software
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Answered in 5 minutes by:
12/7/2017
Software technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Software technician: Bryan, Computer Support Specialist replied 7 months ago

Are you using Avast on a Windows or a Mac computer?

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