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I have 2018 deluxe and want to consider installing online. I…

Customer Question
I have 2018 deluxe...

I have 2018 deluxe and want to consider installing online. I have the serial code. I have installed on 2 other computers i use and it works ok. Can I now install this program online?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP Pavillion a1240n. Win 7 os

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

I DON'T KNOW ABOUT RECENTLY BUT i DO HAVE AUTO UPDATES

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

CAN YOU TELL ME HOW TO SEND ANNIMATED EMAILS.

Submitted: 7 months ago.Category: Software
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Answered in 1 hour by:
12/5/2017
Software technician: Specialist Sean S., Computer Support Specialist replied 7 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Software
Satisfied Customers: 1,372
Experience: 5+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

Please let me know more about the issue so I can best assist you. Also any error messages you're seeing as well

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