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My Lightroom won't open. I keep getting "Unexpectedly Quit".

Customer Question
Hi, my Lightroom won't...

Hi, my Lightroom won't open. I keep getting "Unexpectedly Quit". I bought it single payment plan a couple of years ago. Has that plan been revoked?

Technician's Assistant: When could you last open your Lightroom?

A few weeks ago.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

I updated my Mac OS recently.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Also the screen opened up and ask if I wanted to send a report and to describe my problem. When I tried to type immediately I got typing interfering saying this isn't this sort of problem that that we take care of. Very rude. Has there been some sort of software hack?

Submitted: 7 months ago.Category: Software
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Answered in 4 hours by:
12/5/2017
Software technician: Pete, Computer Expert replied 7 months ago
Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 20,362
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Software technician: Pete, Computer Expert replied 7 months ago

This is likely due to the recent MacOS update.

To fix this problem with the latest version of MacOS, you will need to grant Read & Write permissions to Lightroom.app for every account on your MacBook (System, Admin, Everyone, and even adding [UserName]).

You can also try holding the Shift + Option keys while launching Lightroom.

Let me know if that works?

--------------------
Happy Holidays!
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
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