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caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 821
Experience:  You one stop software Engineer
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I am trying to renew my subscription I have followed the

Customer Question

i am trying to renew my subscription I have followed the instructions and still cannot log into my account
JA: What exactly are you having trouble accessing?
Customer: updating my credit card details
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Acer
JA: How long has this been going on with your computer? What have you tried so far?
Customer: I have been trying today many times
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: my email address is***@******.***
Submitted: 11 months ago.
Category: Software
Expert:  caraleneK replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted

Sorry you having all this problems what subscription will you like to renew??If you like i can log on to your machine and help you.

Or I am waiting for your feedback to help you.