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I had installed a gaming system thing and with it came a 30…

Customer Question
I had installed a...

I had installed a gaming system thing and with it came a 30 free stock images, reading all the instruction it said it would contact me via e mail to connect. However the email I gave was recently changed. I did this on 11-29...How can I give the new email to???

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Webcomputer

Technician's Assistant: What troubleshooting have you tried?

I tried customer support at outlook

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No please help me out here. I am 83 years old...and do not know why I agreed to these stock...also gave my credit #

Submitted: 8 months ago.Category: Software
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Customer reply replied 8 months ago
the email that used was***@******.***. Outlook changed it to [email protected] outlook. This is what I want Microsoft to know or who does the billing,,,,,
Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
12/5/2017
Software technician: Pete, Computer Expert replied 8 months ago
Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 20,648
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Software technician: Pete, Computer Expert replied 8 months ago

You will need to update the email access on your account.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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