How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 955
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I purchesed a antvirus at sam's. Macafee antivirus plus.

Customer Question

hi
JA: Hi. How can I help?
Customer: i purchesed a antvirus at sam's
JA: Which software or app can I help with?
Customer: macafee antivirus plus
JA: What have you tried so far with your software?
Customer: look for the box to enter the 25 digits
JA: Anything else you want the Software Expert to know before I connect you?
Customer: or whit wed side
Submitted: 11 months ago.
Category: Software
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 11 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?