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This is the message I now get on my wordperfect. Error 38 -

Customer Question
This is the message...

This is the message I now get on my wordperfect. Error 38 - Wordperfect office files have been damaged or modified. Please reinstall from your original source. I don't KNOW what my original source was! HELP!

Technician's Assistant: What device or product does this involve?

My desk top - it's a Dell.

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Where do I look for that?

Technician's Assistant: The Laptop Technician will be able to walk you through that. What have you tried so far with your laptop? Have you installed any updates recently?

NO - but windows did a HUGE update last night.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Nope! Thanks!

Submitted: 7 months ago.Category: Software
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Answered in 15 minutes by:
12/2/2017
Software technician: Kamil Anwar, Software Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Software Specialist
Category: Software
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you. Please allow me a moment to review your question.

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Software technician: Kamil Anwar, Software Specialist replied 7 months ago

Are you on X7 version of WordPerfect

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Customer reply replied 7 months ago
Kamil!
Software technician: Kamil Anwar, Software Specialist replied 7 months ago

1. Restart your computer

2. Download and unzip two files from this link:

Filenames are: PSIClient.dll
LicensingService.exe

3. Copy the PSIClient.dll file to:

for a 32-bit OS copy to: C:\Program Files (x86)\Corel\WordPerfect Office X7\Programs
for a 64-bit OS copy to: C:\Program Files\Corel\WordPerfect Office X7\Programs

4. Double-click on LicensingService.exe, which will be installed automatically.

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Software technician: Kamil Anwar, Software Specialist replied 7 months ago
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Customer reply replied 7 months ago
Sounds like a plan! Thanks sooooo much, Kamil!
Software technician: Kamil Anwar, Software Specialist replied 7 months ago

Welcome. Let me know how it goes.

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