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Unable to make a return. Online says they are unavailable or…

Customer Question
Unable to make a...

Unable to make a return. Online says they are unavailable or overloaded!!!

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Please give me a call back @(###) ###-####

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Several weeks!

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

The item I wish to return is Lifeproof 1000-080954-892150, ticket #9000-22c1-15da. I have gone online but was repeatedly told that the system was "unavailable or overloaded. I fear I may have missed my 14 day window- and will not be able to purchase the correct item. Please advise!

Submitted: 7 months ago.Category: Software
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Answered in 17 hours by:
12/2/2017
Software technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 21,959
Experience: Software expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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