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Solitaire collection wont start after recent upgrade. When I…

Customer Question
Solitaire collection wont start...

Solitaire collection wont start after recent upgrade

Technician's Assistant: What exactly is frozen or not starting up for you?

When I click on the app it starts and immediately shuts down. I have paid for the advert free version

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Windows 10 latest version

Technician's Assistant: When did you last update your software?

Today by a tech at geek squad

Submitted: 7 months ago.Category: Software
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Answered in 21 hours by:
12/2/2017
Software technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Software technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 7 months ago
click on Microsoft bottom left. on screen you will see solitaire collection, click on ,it starts and then abruptly hangs up
Software technician: Cody, Senior Systems Administrator replied 7 months ago

ok

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Software technician: Cody, Senior Systems Administrator replied 7 months ago

sent offer

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