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Lightroom issue: I use lightroom 6 and windows 10 my

Customer Question
Lightroom issue: I use...

Lightroom issue: I use lightroom 6 and windows 10 my computer updated windows, now lightroom will not load past the spalsh screen

Technician's Assistant: When could you last open your Lightroom?

Last week

Technician's Assistant: Did you recently update your software or version of Windows?

Windows yesterday

Submitted: 8 months ago.Category: Software
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Answered in 3 days by:
12/4/2017
Software technician: caraleneK, Software Engineer replied 8 months ago
caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 820
Experience: You one stop software Engineer
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry you having all this problems.I would suspect its a bad video driver.Can you run a update on your video driver.

Or if you like i can log on to your machine and help you.

Waiting for your feedback

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