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I just received a phone message that my data has been

Customer Question
I just received a...

I just received a phone message that my data has been breached and I should contact you. I don't know if this is true because everything seems to be OK. Kaspersky says it is protecting the computer. Could this be a scheme to get me to spend money to fix a computer that doesn't need fixing? I have ignored other messages but want to check this out.

Technician's Assistant: Which Kaspersky product do you have?

Kaspersky anti-virus ( or what do you mean?)

Technician's Assistant: What have you tried so far with your Kaspersky software?

I updated the software.

Submitted: 7 months ago.Category: Software
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Answered in 5 minutes by:
11/30/2017
Software technician: Ricky Expert, Computer Hardware Engineer replied 7 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Software
Satisfied Customers: 1,181
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Software technician: Ricky Expert, Computer Hardware Engineer replied 7 months ago

What kind of computer do you have?

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Customer reply replied 7 months ago
Hp 2009m Please forget this. I have tried two of my fully functioning credit cards and you say the numbers are incorrect. THE ARE NOT.
Software technician: Richard, Software Specialist replied 7 months ago
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 47,232
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Hi there

Please do not worry about the credit cards.

Did someone call you all of a sudden with this message about your data?

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