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I recently installed 2018 Kaspersky Total Security anmd am
I recently installed 2018 Kaspersky Total Security anmd am having trouble in the protected browser mode...I am uinable to printr copies . I want to delete the protected mode and return to previous m,o… read more
John
John
System/Network administrator
High School or GED
2,082 satisfied customers
Last year I renewed my Internet security - product
Last year I renewed my Internet security - product TVYWX-T5QKQ-Z4WBF-W3FBA (e-mail is***@******.***) and I am having a problem trying to register this I did have a password ***** this year I noticed i… read more
Kris R
Kris R
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Purchased Kaspersky 2016 on 4/28/2016. Desktop failed and
purchased Kaspersky 2016 on 4/28/2016. Desktop failed and new desktop purchased but a trial Kaspersky was installed. How can I find my account … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
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I HAD TO DO A TOTAL RECOVER ON MY WINDOWS 7 2010, AND I JUST
I HAD TO DO A TOTAL RECOVER ON MY WINDOWS 7 2010, AND I JUST NEED TO REINSTALL. HOWEVER, I WAS NOT SENT A RECOVER DESK EXCEPT WHAT CAME ONTO MY DESKTOP … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have kapersky to protect my PC I just updated it. It still
I have kapersky to protect my PC I just updated it. It still runs a message window saying "driver for protection against screen shots is disabled" how do I fix this … read more
Cody
Cody
Computer Science
2,529 satisfied customers
My account expires on 25 Dec 2017 (#cs1833526670) yet I am
My account expires on 25 Dec 2017 (#cs1833526670) yet I am told my free trial has expired please confirm if am still covered. … read more
Michelle
Michelle
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Bachelor's Degree
1,279 satisfied customers
I have installed Kaspersky Internet Security and Antivirus
I have installed Kaspersky Internet Security and Antivirus for Windows 10. I upgraded from Windows 10 in October of 2016, but my computer lists the coverage for windows 8 in your coverage. Please make… read more
Chris Baxter
Chris Baxter
28 satisfied customers
Lorenz. I just got the computer back from the computer shop
Hey Lorenz.I just got the computer back from the computer shop and in the next half hour or so, I will plug the computer in to the internet.System 10 has been installed, Firefox with all the bookmarks… read more
John
John
System/Network administrator
High School or GED
2,082 satisfied customers
Lorenz. I will take the PC down tomorrow for a system 10
Hi Lorenz.I will take the PC down tomorrow for a system 10 reinstall.I am very cautious as I don't want there to be any malware/spyware on the computer when I bring it home.For the last year I have ha… read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
My Kaspersky Total Security expires tomorrow. I purchased a
My Kaspersky Total Security expires tomorrow. I purchased a new package & just entered the new activation code. I don't think I did it correctly because everything shows that my protection ends tomorr… read more
Mr.Med
Mr.Med
1,290 satisfied customers
MyTotal Security doesn't expire until some time in April. On
MyTotal Security doesn't expire until some time in April. On 13 March IU purchased Total Security 2017 for 2 years, but I am getting messages that I am not covered. Please advise. … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
Case # > I removed all product as instructed now how do I
case # > I removed all product as instructed now how do I re-install Kapersky … read more
Michelle
Michelle
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Bachelor's Degree
1,279 satisfied customers
I am a student using the student free version. i had 2016
I am a student using the student free version. i had 2016 version on my desktop and laptop and then upgraded to the 2017 on my desktop and also accidentally downloaded a free trial version on laptop. … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
I have purchased two new computers and want to use my Kaspersky
I have purchased two new computers and want to use my Kaspersky PURE Total Security 2.0 (1-3 PCs, 3 year subscription renewal). I have down loaded the 30 day trial program but want to use my activatio… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I just had to reformat(i am not sure of the proper term) my
I just had to reformat(i am not sure of the proper term) my computer.I have a security program through Kaspersky and need to have you reinstall it in my HP computer.It may be in my wife'sname(Lynne Ha… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I just bought Kaspersky Internet Security 2012. While downloading,
I just bought Kaspersky Internet Security 2012. While downloading, an error message said incomplete, and try to fix. Nothing has happened. Windows firewall was turned off. My email [email protected]… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I updated my Kaspersky Internet Security in August 2011. I
I updated my Kaspersky Internet Security in August 2011. I received a new activation code at that time. My computer died, and now I have another one. I tried to activate using the new code. When that … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
On 11/08/11 I ordered Kaspersky Internet Security 2012 (1-3
On 11/08/11 I ordered Kaspersky Internet Security 2012 (1-3 PCs, 2Year Subscription Renewal), Windows XP/Vista/Win7, Electronic Download and the backup disc. On 11/08/11 I received the order confirmat… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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