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Shell infrastructure has stopped working.

Customer Question
Shell infrastructure has stopped...

Shell infrastructure has stopped working

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hewlett-Packard-qw793aa#ab Microsoft 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

One week after i let some one else use it, i hav unplugged and tried to to restart but does not work

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I do not know what tell you

Submitted: 8 months ago.Category: Software
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Answered in 58 minutes by:
11/25/2017
Software technician: Jeffrey B,
 replied 8 months ago
Jeffrey B
Category: Software
Satisfied Customers: 1,015
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Software technician: Jeffrey B,
 replied 8 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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