Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I purchased Hallmark Card Studio 2018 for Mac and downloaded…

Customer Question
I purchased Hallmark Card...

I purchased Hallmark Card Studio 2018 for Mac and downloaded it. However it did not update my 2017.

Technician's Assistant: What Operating System (OS) are you running on your Mac?

OXS El Capitan

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

I downloaded it and cannot find it in the download icon. How do I move it to the 2017 Hallmark icon?

Submitted: 8 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 2 hours by:
11/24/2017
Software technician: syseng, Systems Engineer replied 8 months ago
syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,840
Experience: Microsoft & Cisco Certified, Linux, 20 years experience
Verified

Hello,

My name is David.

Just a moment while I review your question. Thanks.

Ask Your Own Software Question
Software technician: syseng, Systems Engineer replied 8 months ago

Since you are having trouble finding the downloaded installation file, I could help you find and install it using a remote assistance session. If you would like to proceed with remote assistance let me know.

Ask Your Own Software Question
Customer reply replied 8 months ago
No. Cancel this and all charges.
Software technician: syseng, Systems Engineer replied 8 months ago

Ok, will do.

Ask Your Own Software Question
Customer reply replied 8 months ago
CANCEL all charges.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I need to re-activate Adobe Photoshop CS3 but I don't have
I need to re-activate Adobe Photoshop CS3 but I don't have my number or my password. I use this software for my work. PLEASE help me. … read more
Mr.Med
Mr.Med
1,192 satisfied customers
I am having trouble with the Hallmark Card Studio 2018. I
I am having trouble with the Hallmark Card Studio 2018. I can not get the Event Planner to work … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have 2014 software, I was never able to e-mail the cards,
i have 2014 software, I was never able to e-mail the cards, I have gmail. Can you tell me why and if the new 2018 version will support it. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just bought date for my hallmark card studio. It was not
It was not able download because is states "unable to locate a valid installation f Hallmark Card Studio I have bought the computer in Jan. I have bought several programs before the only one I had trouble with was last year because the did not set up correctly. i … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
775 satisfied customers
Purchased hallmark 2018 Have Used car studio for more than
purchased hallmark 2018 Have Used car studio for more than 12 years When 18 was installed event planer was transferred from 13 to 18 The address book in 13 was erased but not transfers to 18 I have lo… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I paid and downloaded Hallmark card programme 2017 in May
I paid and downloaded Hallmark card programme 2017 in May 2017. Now it won't let me insert pictures into cards I make and I feel that $51.95 AUS DOLLARS have been wasted. Can you please help me? … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I ordered Hallmark Card Studio 2018 and installation device
I ordered Hallmark Card Studio 2018 and installation device is not recognized by my comouter … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
424 satisfied customers
I received my HallmarkStudio 2018 but an not install it on
I received my HallmarkStudio 2018 but an not install it on my Mac. Is there a program for the Mac? And how do I go about returning this program. … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have card studio 2015 and it did everything I ever needed.
I have card studio 2015 and it did everything I ever needed. All of a sudden its gone and I can no longer do what I used to do and can' figure out how to do it. I printed a card and want to print an e… read more
Moses C
Moses C
Bsc
775 satisfied customers
I had a creatacard gold program and purcased the Hallmark
I had a creatacard gold program and purcased the Hallmark card studio deluxe and can't get the address book to change to the new card studio? … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
543 satisfied customers
I idownloaded hallmark card studio 2017 deluxe, now i cannot
i idownloaded hallmark card studio 2017 deluxe, now i cannot find icon on screen … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
I am trying to load hallmark card studio 2017 onto my new
I am trying to load hallmark card studio 2017 onto my new computer-it goes through disk 1, and 2, asking the appropriate questions, and ends with finish. we get nothing on the computer. dell suggests … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
775 satisfied customers
We have purchased and installed Hallmark Card Studio 2016
we have purchased and installed Hallmark Card Studio 2016 version. When we click on icon to bring up the program we get the 2016 label, but before it goes to the different cards. We get a dialogue box… read more
Chris Baxter
Chris Baxter
CEO
Bachelor\u0027s Degree
76 satisfied customers
I am a premium member. The 2014 Hallmark Card Studio needs
I am a premium member. The 2014 Hallmark Card Studio needs internet connection and does not connect.… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
523 satisfied customers
I bought the 2012 Hallmark card Studio last night. Thought
I bought the 2012 Hallmark card Studio last night. Thought I had it downloaded correctly, but it kept coming up trial. Next I wanted to delete the 2010 version, it did not delete and now I don't even … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I installed the cd for the Hallmark Card Studio Photo Card
I installed the cd for the Hallmark Card Studio Photo Card Edition 2 years ago on my XP pc. I need to reinstall it on my Windows 7 laptop. Is it possible to download the software for this?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I bought the 2012 Hallmark 2012 and recieved only the Trial
I bought the 2012 Hallmark 2012 and recieved only the Trial version when it was on sale. I accidently lost the code when I deleted some e-mails. I do I get my code to continue the download of the comp… read more
Aastan
Aastan
Business Owner
Bachelor's Degree
114 satisfied customers
I ordered 1 Hallmark card Studio 2012 w/Bonus software for
I ordered 1 Hallmark card Studio 2012 w/Bonus software for $19.00 order number1044725428. I have not been able to open nothing but the trial edition. HELP!!!!!!… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x