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I am having incredible wait times to (1) get online (2) move…

Customer Question
I am having incredible...

I am having incredible wait times to (1) get online (2) move within sites(3)break up and skippiong of sites

Technician's Assistant: What device or product does this involve?

Gmail utube wikepidea

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Laptop windows 10 gooogle chrome

Technician's Assistant: What troubleshooting have you tried?

Erase search history reboot restart gmail

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No cept i also tried [email protected] tech support

Submitted: 7 months ago.Category: Software
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Answered in 2 hours by:
11/24/2017
Software technician: syseng, Systems Engineer replied 7 months ago
syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,837
Experience: Microsoft & Cisco Certified, Linux, 20 years experience
Verified

Hello,
My name is David.
The issue could be due to memory errors in the router/modem that provides your Internet access, creating the performance issues. To resolve the issue power down the router/modem that provides your Internet access and unplug the power cord as well. Wait 3 minutes. Then plug in the power cord on the router/modem and power up the device. Wait for the router/modem to completely start up. Reboot your computer after the router/modem had completed start up and test to see if the issue is resolved.
Please let me know the result and if you need further assistance. Also, please provide a positive rating (3, 4, or 5 star) as that is how I receive credit for my work.
Thanks,
David.

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Software technician: syseng, Systems Engineer replied 7 months ago

Hello,

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syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,837
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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