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I HAVEN'T USED SKYPE IN AWHILE. i HAVE PAID FOR AN ACCOUNT…

I HAVEN'T USED SKYPE...

I HAVEN'T USED SKYPE IN AWHILE. i HAVE PAID FOR AN ACCOUNT WHICH i HAVE HAD FOR YEARS. i HAD THE ICON AND ALL i HAD TO DO WAS CLICK ON IT AND mY CONTACTS TO PHONE CAME UP. nOW THE ICON IS GONE AND i CANNOT GET IN TO MY ACCOUNT

Technician's Assistant: When could you last open your Skype?

I USE IT FOR THE TIME i AM IN fLORIDA SO IT WOULD BE LAST mARCH 2107

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No I did not.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No that is all.

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Answered in 1 hour by:
11/24/2017
Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Software
Satisfied Customers: 3,087
Experience: 12+ years experience. Expert in installing and problem fixing of softwares.
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. If my answers don’t work or if you are not satisfied, please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied.

Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.

Regards
Jins

Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Software
Satisfied Customers: 3,087
Experience: 12+ years experience. Expert in installing and problem fixing of softwares.
Verified
Jins M. N. and 87 other Software Specialists are ready to help you
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Customer reply replied 8 months ago
remote into my machine. Eastern daylight saving time. The time period can be now.

Now, please click here and click on I agree button and download the Screen Connect Client program and Run it. Then I will able to connect to your system.

Regards

Jins

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Jins M. N.
Jins M. N.
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Experience: 12+ years experience. Expert in installing and problem fixing of softwares.

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