Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I can'st access mycontacts/address list. Teelephone and

Customer Question
I can'st access mycontacts/address...

I can'st access mycontacts/address list

Technician's Assistant: What exactly are you having trouble accessing?

Teelephone and address info

Technician's Assistant: When were you last able to use your phone?

My cell or hard line?

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Not sure

Submitted: 6 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 10 hours by:
11/23/2017
Software technician: caraleneK, Software Engineer replied 6 months ago
caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 820
Experience: You one stop software Engineer
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Sorry you having all this problems do you have your telephone list on mail or a app??

If you like i can log on to your machine and assist you.

Waiting for your feedback.

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask caraleneK Your Own Question
caraleneK
caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 820
820 Satisfied Customers
Experience: You one stop software Engineer

caraleneK is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

670 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

505 satisfied customers

Certified Software expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

497 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Jins M. N.

Jins M. N.

Computer Hardware Engineer

463 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

456 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

164 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Im using character animator and I imported my puppet but the
hi im using character animator and I imported my puppet but the head will not go left and right just back and forward I was wondering where I could figure out or find the answer to help me fix this … read more
Harry
Harry
1,893 satisfied customers
Forgot my windows user password for this computer. can you
forgot my windows user password ***** this computer. can you help me please … read more
Wes
Wes
Consultant
Bachelor\u0027s Degree
372 satisfied customers
How much is to get support. Dell XPS 8700 windows 10 pro. My
hi JA: Hello. How can I help? Customer: how much is to get support JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: dell XPS 8700 windows 10 pro JA: What have … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,437 satisfied customers
My website obtained from Google expires in a few days. I've
My website obtained from Google expires in a few days. I've tried to renew it online, but can't get logged in without an Admin password, which I either never had or have lost.i really want to renew an… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
670 satisfied customers
IPhone 7 is disabled because of trying the password too many
iPhone 7 is disabled because of trying the password ***** many times. Plugging the phone into iTunes and I get the 0xE8000015 error.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
969 satisfied customers
Desktop computer: I am connected to internet but all sites
Desktop computer : I am connected to internet but all sites are block and have not been able to update because of this. I own this computer and need to get it so I can do this and update Quickbooks th… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I seem to have got stuck in read only presentation, which
I seem to have got stuck in read only presentation, which came on quite suddenly. I have saved my genealogical book in word and up to now have been able to edit and save the alteration as required. Al… read more
Ralf
Ralf
IT Manager
Engineering
1 satisfied customers
I have lost skype signe in and i do not remember my pass
i have lost skype signe in and i do not remember my pass word or account number … read more
Michael
Michael
CEO
Master\u0027s Degree
199 satisfied customers
I want to order Microsoft365personal Office. Microsoft
I have spyware on my computer and a local computer person will be looking at it.… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I'm trying to save a file using the "save as" option to no
Second opinion] Hi, I'm trying to save a file using the "save as" option to no avail.… read more
Sheri
Sheri
Bachelor\u0027s Degree
562 satisfied customers
Indesign. I can't get the tools bar to appear. Just today
Hello... JA: Which software or app can I help with? Customer: Indesign JA: What have you tried so far with your software? Customer: I can't get the tools bar to appear. JA: How long has this been goin… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,254 satisfied customers
I must place all my pictures in the microsoft cloud. I must
hello, i must place all my pictures in the microsoft cloud. … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
1 satisfied customers
My microsoft 365 programs wont open...I get the message the
My microsoft 365 programs wont open...I get the message the xxx.exe is unable to start correct (0xc0000142) Can you help? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,437 satisfied customers
My WORD program has stopped working properly.? I had my
I had my password ***** a doc and now can't open it although other docs can open … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Although I still had credit from my original Skype mobile
Although I still had credit from my original Skype mobile phone account, I set up a new account yesterday with Skype, adding $20 to it. The "profile" only got to 35% and then stopped working (but you … read more
Harry
Harry
1,893 satisfied customers
How do i start using skype...can i use my landline number or
how do i start using skype...can i use my landline number or cell number? Our children are in Myanmar and we would like to communicate with them.. do we subscribe to skype or just add our number and i… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,102 satisfied customers
I am having trouble with sound over Skype. I have been
I am having trouble with sound over Skype. I have been trying to speak with my sister in UK. The picture and everything else seems in order except there is no sound. … read more
Satchi
Satchi
Bachelor\u0027s Degree
2,102 satisfied customers
I can't send pictures thru google from picasa says error
I can't send pictures thru google from picasa says error http(12) help … read more
Chris Baxter
Chris Baxter
28 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x