Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I'm working on a homework assignment that requires Adobe,

Hi! I'm working on...

Hi! I'm working on a homework assignment that requires Adobe, specifically the Flash Player 11.7, and I need help to install it. I'm using the Internet Explorer browser, which I'm most accustomed to. I have Windows 10, and I'd like the PPAPI?--I forgot what that is. I tried installing it today but with no cigar...I just probably made my computer worse... Can you help me? I'm not so good with computers. I'll appreciate your help immensely. Bear with me because I don't understand very much. I'll probably need much clarification and help.. Thank You in advance!!

Technician's Assistant: How much experience do you have with this particular machine?

Not too much, I'm afraid.

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Okay. I tried just typing into the browser ---how to download Adobe Flash Player 11.7. I must have clicked on ads 'cause nothing seemed to work. :-)..

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I'm not sure. .. :-)..

Show More
Show Less
Ask Your Own Software Question
Answered in 5 minutes by:
11/22/2017
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 40,204
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Please reply at the box below. Thank you,

Ask Your Own Software Question
Customer reply replied 6 months ago
exact copy: Adobe Flash player 11.7 or later is required to complete or review this activity. Please download and install the latest version of the Adobe Flash Player.
.. :)

Thank you. If you use the Microsoft Edge browser program instead, does it work?

Please reply at the box below. Thank you,

Ask Your Own Software Question
Customer reply replied 6 months ago
darn. sorry for asking, but I don't know if I have the Microsoft Edge Browser. How would I know if I have the Microsoft Edge browser? :) You see, it's for a Spanish assignment/website. Not sure if that helps!

Click on Start (which is the windows logo icon usually located at the bottom left of your computer's screen), then scroll down the list of apps, then see if the item Microsoft Edge is showing there.

Please reply at the box below. Thank you,

Ask Your Own Software Question
Customer reply replied 6 months ago
I have the Microsoft Edge. Thank you! I'm all ears. sorry for the late response.

You're welcome. That's okay. Does the homework website work in the Microsoft Edge program?

Please reply at the box below. Thank you.

Ask Your Own Software Question
Customer reply replied 6 months ago
it can. I wanted to add...When I click on settings and more at the right and then go down to settings and then to view advanced settings in the old browser..., it says that Adobe Flash Player is enabled.
VHLcentral.com shows: Adobe Flash player 11.7 or later is required to complete or review this activity. Please download and install the latest version of the Adobe Flash Player.
...Hope it be clear? I don't know.
Customer reply replied 6 months ago
I hope I'm not going too far ahead, but how would I accurately install the new and updated Adobe Flash Player accurately without encountering any ads?

Just ignore that; you don't need the latest flash player as it will require a different browser. But since it's working already, so from now on, you can just use the Microsoft Edge program for accessing your homework website. (You can also use the Microsoft Edge program to access the internet / all other websites.)

Do you have any further question? And/or do you still need help?

Please reply at the box below. Thank you.

Ask Your Own Software Question
Customer reply replied 6 months ago
not sure how to explain it, but...the website is for Spanish, and it is a listening activity. It requires listening, recording, and reviewing what I just heard. You're the only one who can help me, 'cause I don't know how to download it. Should I use Google Chrome instead for it and how to install the latest version successfully?
I kinda need it today before 11:59 pm, which is when it's due. so much for last minute hw. Also don't know how to add files on here, so I copied and pasted some of the activity from the website.ListenRecord
Reviewllamar al médicoListenRecordReviewtres semanasListenRecordReviewrelajarse con sus amigosListenRecordReviewel parqueListenRecordReviewsu abuelaListenRecordReviewunas pastillasListenRecordReview
You must first record a response.las montañasListenRecordReview

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Ask Your Own Software Question
Customer reply replied 6 months ago
sorry if i'm not clear. I really need you to help me!!!! :-)

Can I connect remotely to your computer, so that I can fix this issue directly on your computer for you?

Please reply at the box below. Thank you,

Ask Your Own Software Question
Customer reply replied 6 months ago
Thank you!

You're welcome. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

http://tinyurl.com/ycgs3not
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Software Question

1. On your computer, click on the website below in order to connect remotely with me, then I can help you directly:

http://tinyurl.com/ycgs3not
, then click on Open or Run (or save) if prompted.
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.
3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
; (If needed, double-click on the item Elsinore.ScreenConnect.Client and open / run / install it.)

Please reply at the box below. Thank you.

Ask Your Own Software Question

Connected, working on issue. Thank you.

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 40,204
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified
Viet - Computer Tech and 87 other Software Specialists are ready to help you
Ask your own question now

I have resolved the issue via remote support.

- Note: You must connect the LifeCam to your computer correctly in order to record.

- And please use the Microsoft Edge program to do your homework. (If needed, you can also try the Google Chrome program.)

If you need help with anything else, please come back any time. Thank you very much.

Ask Your Own Software Question
Was this answer helpful?
Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 40,204
40,204 Satisfied Customers
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.

Viet - Computer Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

670 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

505 satisfied customers

Certified Software expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

497 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Jins M. N.

Jins M. N.

Computer Hardware Engineer

463 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

456 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

164 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I am a 75 year old grandmom trying ti reactivate the office
Hi Josh, I am a 75 year old grandmom trying ti reactivate the office app that I like to use but I am locked out due to not having a product key. I purchased office 2016 for PC on 2/22/18 but am not ab… read more
Cody
Cody
Computer Science
2,306 satisfied customers
I am trying to purchase a house. When my banker tried to run
I am trying to purchase a house. When my banker tried to run a credit report, the Experian account was frozen. I did not freeze the account. When I went in to "unfreeze" the account, it asked for my P… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I changed my password for my skype account because I
I changed my password ***** my skype account because I couldn't remember the original password. Now I can't recieve mail. Can you help me out. The user name was my email address, I'm afraid it changed… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I am the founder of a Christian publication. We used the
I am the founder of a Christian publication. We used the latest Adobe suite, with Illustrator. I have asked our person best at Illustrator to do some line drawings using Bezier curves. She gave me the… read more
caraleneK
caraleneK
Service Manager
1,868 satisfied customers
Librarian: Can you please help me find a guide on starting
Librarian: Can you please help me find a guide on starting computer gaming. I'm having trouble esp with Mass Effect: andromeda Hyperion.… read more
Harry
Harry
1,709 satisfied customers
It will not boot up, no lights. Lenovo ideapad 110
I got a call today from my customer. Apparently it was working yesterday, they went to turn on today, and nothing happened. I went to the office, tried a different electrical outlet, nothing worked. I then brought it home to try a different power cord. Nothing works. … read more
Justin Johnson
Justin Johnson
Founder
2,024 satisfied customers
I need to delete 4 bars in the middle of my song. Garageband
I need to delete 4 bars in the middle of my song. Garageband IOS on Ipad. Possible? If so, how? … read more
Harry
Harry
1,709 satisfied customers
Unable to open computer Get error message File system error
unable to open computer Get error message File system error {-2147219200. How can I correct the error? … read more
Michael Rademacher
Michael Rademacher
MBA
11 satisfied customers
I have several skype accounts that were set up for me many
HI I have several skype accounts that were set up for me many years ago by friends. I don't remember the passwords to these accounts. My name is***** and my email is***@******.***. I would like to hav… read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
2 satisfied customers
Adobe Acrobat. I've tried to open Adobe It freezes when it
I've tried to open Adobe It freezes when it opens and I have to Force Quit … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
428 satisfied customers
Yesterday, I loaded up all of the sites I was interested in,
Yesterday, I loaded up all of the sites I was interested in, which was quite a few. I was able to get old movies and a news channel last night and today all I can get id the word UPLOADING. Did I load… read more
Harry
Harry
1,709 satisfied customers
Windows 10 said it had update so I clicked on it it went
Windows 10 said it had update so I clicked on it it went thru process then restarted my pc multi times when it came back on instead of my password ***** to get into laptop a choose your keyboard type … read more
Chris Baxter
Chris Baxter
28 satisfied customers
I loaded updates and now pin nor password works.(the update
I loaded updates and now pin nor password *****(the update said it had new security which invalidates them) My new computer is now a boat anchor unless you can help...... John … read more
Harry
Harry
1,709 satisfied customers
Need to change password. The computer says I cant do that on
Need to change password ***** The computer says I cant do that on line WHY? … read more
Harry
Harry
1,709 satisfied customers
I can't find the tools to save a group skype call. I don't
I can't find the tools to save a group skype call JA: Is your Skype file saved to cloud storage services like Dropbox, Google Drive, or OneDrive? Customer: I don't know JA: Anything else you want the … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
2 satisfied customers
Can you help me use Character Animation? Adobe Character
I am at the very beginning. The screen on the left says "Project, then Name" On the Right is the Camera & Microphone. Instructs me to set Rest Pos. I don't know what these things are or how to get started. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
My computer when logged to Mcfee says subscription is out of
My computer when logged to Mcfee says subscription is out of date, yet I renewed it in April and paid $149.95 on Visa card, with auto renewal. When I log on to my account it confirms the payment and r… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
Wanted someone to tell me what could be going on? Also need
Wanted someone to tell me what could be going on? Also need to know how to remove software via powershell.… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,276 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x