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It seem that with Lightroom CC and Phtshop, I can use a

Customer Question
It seem that with...

It seem that with Lightroom CC and Phtshop, I can use a second computer. How can I arrange this?

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

My present computer is Dell and Winsows 10

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I want to install on i-mac Mac OS X

Submitted: 8 months ago.Category: Software
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Customer reply replied 8 months ago
I don't see an answer on your part.
Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 15 hours by:
11/20/2017
Software technician: Jason Jones, Computer Technician replied 8 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 19,276
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

As of right now, do you just need help installing the Lightroom CC & Photoshop software?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Customer reply replied 8 months ago
I already have Lightroom on one computer. I understand that my subscription allows for two computers. I want to install it on the second computer on i-mac
Software technician: Jason Jones, Computer Technician replied 8 months ago

Thank you for the update. May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

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Customer reply replied 8 months ago
I will get back to you on this tomorrow
Software technician: Jason Jones, Computer Technician replied 8 months ago

Thank you

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Customer reply replied 8 months ago
I will not be needing your help.
Thank you
Software technician: Jason Jones, Computer Technician replied 8 months ago

Thank you for the update. Do you need assistance with anything else?

Ask Your Own Software Question
Customer reply replied 8 months ago
No thank you
Software technician: Jason Jones, Computer Technician replied 8 months ago

Thank you

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