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Critical process died. Hp/ windows 10. 01/25/2017, automatic…

Customer Question
Critical process died Technician's...

Critical process died

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Hp/ windows 10

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

01/25/2017, automatic repair. Can't get in to anything. Keeps asking for startup password, do not know it

Submitted: 8 months ago.Category: Software
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Answered in 21 hours by:
11/19/2017
Software technician: Jeffrey B,
 replied 8 months ago
Jeffrey B
Category: Software
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Software technician: Jeffrey B,
 replied 8 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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