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Installed windows 10 knocked out previous accounts including…

Customer Question
Installed windows 10 knocked...

Installed windows 10 knocked out previous accounts including letting me get on with Comcast my internet provider but more so knocked off my printer and I cannot get printer reinstalled because I cannot find pin number printer bought at bestbuy - HELP

Technician's Assistant: Just to clarify, what's the make and model of your computer? What version of Windows are you running?

HP Pavilion 1080p-I tried to recovery but more messed up

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

Last summer but got it at Staples because I had to return Best Buy Acer had problems with it got printer at Best Buy

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I would like my computer restored to a month ago Windows messed everything up

Submitted: 8 months ago.Category: Software
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Answered in 5 hours by:
11/19/2017
Software technician: Byron, Computer Support Specialist replied 8 months ago
Byron
Byron, Computer Support Specialist
Category: Software
Satisfied Customers: 3,351
Experience: 12 years in operations at a large law firm supporting both retail and specialty applications.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the brand and model number of your printer please?

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