Software

Ask Software Development Questions and Get Answers ASAp

Ask a Computer Expert,
Get an Answer ASAP!

Software

Order# ADOBE017155997 I thought I needed a signature and

Customer Question
order# ***** I thought I...
order# ***** I thought I needed a signature and ordered this item by error. can I cancel this order?
JA: What kind of computer do you have?
Customer: Apple, the mini
JA: Have you installed any updates recently?
Customer: I don't think so.
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no
Submitted: 29 days ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 6 minutes by:
11/18/2017
Software technician: Josh, Computer Enthusiast replied 29 days ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 21,052
Experience: Software expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Software Question
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 669
669 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

669 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

502 satisfied customers

Certified Software expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

497 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Jins M. N.

Jins M. N.

Computer Hardware Engineer

463 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

454 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

162 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I JUST got Windows 10 Pro from TechSoup and am trying to
i JUST got Windows 10 Pro from TechSoup and am trying to access Microsoft to get vlsc HELP … read more
caraleneK
caraleneK
Service Manager
1,676 satisfied customers
With I believe I have McAfee security, I do not think we
With Cox I believe I have McAfee security, I do not think we ever set this up on the computer. How do I do that … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
454 satisfied customers
Can't sign into Windows 7. Don't have disc to reset. What do
Can't sign into Windows 7. Don't have disc to reset. What do I do? … read more
caraleneK
caraleneK
Service Manager
1,676 satisfied customers
Tried to reset password for netflix. Netflix not working on
Tried to reset password ***** netflix. Netflix not working on smart tv,and was charged twice for the service..auto withdrawal from account 11/28th & 11/30th /17 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
For the last year l have lost almost all of my videos and
For the last year l have lost almost all of my videos and pics after sending them to my google drive or cloud . . .can you refresh or resend them to me at***@******.*** … read more
caraleneK
caraleneK
Service Manager
1,676 satisfied customers
To reset my password ientered the code repeatedely and it
to reset my password ***** the code repeatedely and it did not work … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
I am trying to find a replacement for the free download
I am trying to find a replacement for the free download manager legacy extension addon that was deactivated with firefoxes latest update.What I used to do was go to alluc.com type in the movie or tv s… read more
caraleneK
caraleneK
Service Manager
1,676 satisfied customers
I am trying to install xtra-pc and it keeps saying program
I am trying to install xtra-pc and it keeps saying program is keeping me off. … read more
caraleneK
caraleneK
Service Manager
1,676 satisfied customers
I can't buy from google play in my game I have before with
I can't buy from google play in my game I have before with prepaid credit cards now when I try it keeps asking for verification.I brought it to best buy and they couldn't figure it out neither … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
778 satisfied customers
I installed the 2018 version and lost my event calender. Hw
I installed the 2018 version and lost my event calender … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,113 satisfied customers
I have VLC media player that correctly plays a DVD that I
I have VLC media player that correctly plays a DVD that I have.I want to use VLC media player to convert what I see on screen to a youtube video of medium resolution say 720 pixels wide or next size u… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
I purchased security today and a promo was going on I could
Hello I purchased security today and a promo was going on I could get 5 years and so this is what I did the sales person told me to go in and follow directions and then I can put in the other four yea… read more
Cody
Cody
Computer Science
1,588 satisfied customers
My web developer is no longer going to host my website. He
Second opinion] My web developer is no longer going to host my website. He is the administrator to my wordpress. I have asked him for the admin information but he is not answering me. What can I do to… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
502 satisfied customers
Why do you keep shutting off the adobe flash player, and now
why do you keep shutting off the adobe flash player, and now not letting me download it again....I now have several dozen movies that you've locked me out of (again) … read more
Sheri Treppeda
Sheri Treppeda
Bachelor\u0027s Degree
20 satisfied customers
My year of use has just expired- I am trying to get into
my year of use has just expired- I am trying to get into your system but the copied password ***** not work -it did and it noted that my American express card wAS expired ( but that was a mistake ) .I… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,113 satisfied customers
I have a question regarding a download of Webroot which is
I have a question regarding a download of Webroot which is not going well. … read more
Cody
Cody
Computer Science
1,588 satisfied customers
I have been working on imports for hours and with the manual
i have been working on imports for hours and with the manual and nothing works … read more
Kris R
Kris R
IT Manager
Computing
2,422 satisfied customers
My bitdefender outdated. I purchased Bitdefender antivirus
My bitdefender outdated. I purchased Bitdefender antivirus plus 2018 … read more
John
John
System/Network administrator
High School or GED
2,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x