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Live photo gallery in w7 has an error message and won't come…

Customer Question
Live photo gallery in...

Live photo gallery in w7 has an error message and won't come up. Can't download photos

Technician's Assistant: Just to clarify, how often have you been getting this particular message?

Every time I try to do any thing with photos

Technician's Assistant: Have you installed any updates recently?

Yes Yesterday an auto upgrade was done by MS

Submitted: 8 months ago.Category: Software
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Answered in 7 hours by:
11/18/2017
Software technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. What exactly is the error message that you are getting when you try to open Photo Gallery?
  2. Approximately when was the last time that it opened just fine?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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