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I just downloaded the most recent version of InDesignCC

Customer Question
I just downloaded the...

I just downloaded the most recent version of InDesignCC (13.0) It is crashing frequently. This is extremely problematic. When will it be fixed?

Technician's Assistant: What kind of computer do you have?

IMac Retina, 5K, 27inch. Late 2014 running macOS Sierra version 10.12.6

Technician's Assistant: Have you installed any updates recently?

Today I downloaded InDesign CC 13.0 and several other CC apps.

Submitted: 8 months ago.Category: Software
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Answered in 2 minutes by:
11/16/2017
Software technician: Michael Hannigan, IT Expert replied 8 months ago
Michael Hannigan
Michael Hannigan, IT Expert
Category: Software
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Field. MCSE, ICCP. Software Integration and Deployment Expert
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Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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Software technician: Michael Hannigan, IT Expert replied 8 months ago

There is a fix for a known issue with crashing.

To implement it, please follow the instructions to download and install the file on the following page:

https://helpx.adobe.com/indesign/kb/crash-fixes-october-2017-release.html

Let me know if you have any questions while you are doing that and I'll be happy to help.

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