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I am not receiving any aol mail on my phone and have not for

Customer Question
weeks. What is the problem...
I am not receiving any aol mail on my phone and have not for weeks. What is the problem? getting on computer
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: I have a Samsung galaxy 5. An android
JA: When did you purchase your Samsung? What troubleshooting have you tried?
Customer: A few years ago. I am old and this technology is hard for me so I have not tried any troubleshooting. I was hoping it would just come back up.
JA: Anything else you want the Software Expert to know before I connect you?
Customer: I don't think so.
Submitted: 1 month ago.Category: Software
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Answered in 4 minutes by:
11/15/2017
Software technician: Suhasini Velu,
 replied 1 month ago
Suhasini Velu
Category: Software
Satisfied Customers: 214
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Software technician: Suhasini Velu,
 replied 1 month ago

Do you have the AOL app on your phone?

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Software technician: Suhasini Velu,
 replied 1 month ago

Or how do you access your email on the phone?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
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