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I have a McAfee license to protect my computers. In fact, I
I have a McAfee license to protect my computers. In fact, I have four of them because they were installed by different businesses over time. None of them knew the other licenses existed. I now have an… read more
Cody
Cody
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Lots of issues - Windows 10 will boot but programs won't run; everything hangs up. So can't run anything to correct except in safe mode. But in safe mode Excel/Word says can't verify license; Windows … read more
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Chris Baxter
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Can you remove the computer freeze at***@******.*** as I want to load a Virus McAfee Livesafe. … read more
David L
David L
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I have repeatedly experienced the disappearance of my
I have repeatedly experienced the disappearance of my Maximize and Close Buttons. Previously I was assisted by Dell support to fix, but now I'm wondering why McAfee did not prevent it happening. … read more
Richard
Richard
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System message, Real time scanning is being fixed, Dell,
System message JA: What kind of computer do you have? Customer: Real time scanning is being fixed JA: Have you installed any updates recently? Customer: Dell JA: Anything else you want the Software Ex… read more
Kris R
Kris R
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Howdy, I bought Mcafee and installed it, but had my computer
Howdy , I bought Mcafee and installed it , but had my computer cleaned and my Mcafee seems to have been lost , can you help? … read more
UranIT
UranIT
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Although my McAfee Live Safe program doesn't expire until
Although my McAfee Live Safe program doesn't expire until August, I am getting messages that my PC is at risk, that the Virus and Spyware Protection is off. This is the second time I have had this pro… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
949 satisfied customers
I have a Dell laptop that I purchased for graduate school. I
I have a Dell laptop that I purchased for graduate school. I finished last year. I had purchased your McAfee product for the computer. However, when the time for renewal came, I realized that the tech that had installed it did not use the correct e-mail address. At that point, since I was not using the computer very often, I did not renew. I would like to renew now for that laptop and to add your product for a Macintosh that is my main computer at home. Do you have a product that works on Macs as well? … read more
Shefin
Shefin
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Real-time scanning keeps turning itself OFF, Dell Inspiron
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Cody
Cody
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My mcAfee has been installing updates for days. I have
My mcAfee has been installing updates for days. I have turned my laptop on and off and nothing improves … read more
Jess M.
Jess M.
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Bachelor's Degree
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I keep getting a computer message that my McAfee account is
I keep getting a computer message that my McAfee account is going to expire today. I already paid for year 17 (CS1819302636). This is for my computer and tablet. Please advise … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My wife and I use several different types of computers. We
My wife and I use several different types of computers. We have a home PC, running windows 10. We also have two iPads and two iPhones. We recently had a personal credit card compromised. We also recei… read more
Dustin
Dustin
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Windows 10 keeps doing what looks like a "refresh" of the
Windows 10 keeps doing what looks like a "refresh" of the task bar. It sort of blinks off the icons on the task bar for a second and then re displays them. I tends to lock stuff up, especially in mid-… read more
Jess M.
Jess M.
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I purchased a McAfee 3 year Live Safe contract when I
I purchased a McAfee 3 year Live Safe contract when I purchased a new Dell computer in September of 2014. My real time screening is off and each time I turn it on, it immediately turns off again. I ca… read more
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Cody
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I have a Dell Dimension E310. I can't get in, it say's " The
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Richard
Richard
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I have an Asus Zenbook UX31A-R4002H with windows 8 and McAffee.
I have an Asus Zenbook UX31A-R4002H with windows 8 and McAffee. Since yesterday it crashes every 3 minutes. Some details from the reports are: Bugcheckcode 36, Bugcheckparameter1 0xb50019060b, Bugchec… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
Why do I have to pay to get your program to work? Isnt there
Why do I have to pay to get your program to work? Isn't there some type of warranty? My problem is , the download doesn't finish.… read more
Jess M.
Jess M.
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Bachelor's Degree
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I live in mexico and submitted the following question but it
i live in mexico and submitted the following question but it lead nowhere since the response was in spanish. for whatever reason just answer insists on only using experts based on where the question c… read more
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Dustin
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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