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I just had to do a clean install on my older iMac (Mid

Customer Question
I just had to...

I just had to do a clean install on my older iMac (Mid 2011). I had a copy of Adobe Acrobat 9 Pro on it. Where can I download the installation package for that application? I have the serial number.

Technician's Assistant: How much experience do you have with this particular machine?

Quite a bit

Technician's Assistant: Have you installed any updates recently?

I have NOT installed High Sierra, but all previous

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I don't think so.

Submitted: 8 months ago.Category: Software
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Answered in 3 minutes by:
11/13/2017
Software technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 8,016
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Did you lose the CD installer of your acrobat? Or did you buy it as a download before?

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Software technician: Jess M., Computer Support Specialist replied 8 months ago

You mentioned that you still have the serial number. In this case, you can download the installer from this link:

Please make sure to download and install the correct version for your serial number to work:

https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

I hope that helped.

Thank you.

Jess

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