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I have been a photoshop user for a number of years to use in…

Customer Question
I have been a...

I have been a photoshop user for a number of years to use in my photography business. Aince my two new cameras Sony A 9 Rii and RX 10 iii

Technician's Assistant: What kind of computer do you have?

Alienware high capacity from Dell PC

Technician's Assistant: Have you installed any updates recently?

Yes CC updates but the RAW images will not allow me to open them

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I was able to use Image Data rconverterfor a while but it quit also

Submitted: 8 months ago.Category: Software
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Answered in 5 minutes by:
11/10/2017
Software technician: John Lohr, Computer Hardware Engineer replied 8 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Software
Satisfied Customers: 722
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Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

You are having issues opening RAW images yes?

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Software technician: John Lohr, Computer Hardware Engineer replied 8 months ago

Were you able to previously or is this the first time you've tried

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