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I have a new computer and wish to transfer my existing

Customer Question
I have a new...

I have a new computer and wish to transfer my existing Norton security to the new computer. I don't know much about installing etc

Technician's Assistant: How much experience do you have with this particular machine?

Order # NP1135993894 catherine cargen

Technician's Assistant: Have you installed any updates recently?

Not unless you have done it for me

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Help

Submitted: 9 months ago.Category: Software
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Answered in 5 minutes by:
11/9/2017
Software technician: Viet - Computer Tech, Computer Support Specialist replied 9 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 41,216
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. What's the make / model of your new computer?
Please reply at the box below. Thank you,

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Software technician: Viet - Computer Tech, Computer Support Specialist replied 9 months ago

Do you still have the receipt or the email order confirmation for your Norton?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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