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I refer to invoice no.1074302313, this was deducted from our…

Customer Question
Hi, I refer to...

Hi, I refer to invoice no.1074302313, this was deducted from our account on Sept.30th, but I can't download the products which I have purchased. Awaiting your reply, Marilyn Amos Australia

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not anything that I can think of.

Submitted: 9 months ago.Category: Software
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Answered in 4 hours by:
10/19/2017
Software technician: Pete, Computer Expert replied 9 months ago
Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 20,365
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Software technician: Pete, Computer Expert replied 9 months ago

Hi Marilyn,

What company made the deduction?

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Software technician: Pete, Computer Expert replied 9 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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