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I'd like to install my new Kasperky PAckage. How do I begin?

Customer Question
I'd like to install...

I'd like to install my new Kasperky PAckage. How do I begin?

Technician's Assistant: How much experience do you have with this particular machine?

A fair amount.

Technician's Assistant: Have you installed any updates recently?

No.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Don't think so.

Submitted: 10 months ago.Category: Software
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Answered in 5 minutes by:
10/6/2017
Software technician: Moses C, Computer Hardware Engineer replied 10 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Software
Satisfied Customers: 1,020
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
do you have Kaspersky on a disk or its downloaded?

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Customer reply replied 10 months ago
Neither.
Software technician: Moses C, Computer Hardware Engineer replied 10 months ago

you want me to walk you thorugh to download and install it is that correct?

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Customer reply replied 10 months ago
Notfor 2 bucks!!!!!!!
Software technician: Moses C, Computer Hardware Engineer replied 10 months ago

i am sorry i didnt quite get that

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Customer reply replied 10 months ago
Not if I have to pay 52 bucks.
Software technician: Moses C, Computer Hardware Engineer replied 10 months ago

This is a paid service.

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Customer reply replied 10 months ago
Let's terminate this now.
Software technician: Moses C, Computer Hardware Engineer replied 10 months ago

ok not a problem you can let me know if you want to continue with paid service in future.

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Customer reply replied 10 months ago
Thanks.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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