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I was talking to Mr Hearst. Toshiba lap top. But I installed…

Customer Question
I was talking to...

I was talking to Mr Hearst

Technician's Assistant: What kind of computer do you have?

Toshiba lap top

Technician's Assistant: Have you installed any updates recently?

No, but I installed the setup wiz that mr Hearst

Submitted: 10 months ago.Category: Software
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Answered in 11 minutes by:
10/5/2017
Software technician: Jess M., Computer Support Specialist replied 10 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. I cannot find your previous request so please allow me to help. Few things first:

  1. Are you using Windows Vista, 7, 8 or 10?
  2. What exactly are you trying to accomplish?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

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