Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

How do I fix my accouny. As they come up. I see the popup on…

Customer Question
How do I fix...

How do I fix my accouny

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: Have you installed any updates recently?

As they come up

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I see the popup on the screen

Submitted: 10 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 1 hour by:
10/5/2017
Software technician: Jason Jones, Computer Technician replied 10 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 19,460
Experience: 10+ years of work experience.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Please, note that you can click Reply to Expert to reply to me. A rating is only needed when we are finished.

With which type of account are you having problems?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I received a message to alert me that i had been hacked and
I received a message to alert me that i had been hacked and to call a 1800 number, to cut a long story short it end with an invoice for $us199 to resolve the matter to the following address Technocare… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I received a notification on iPhone that is from Google
I received a notification on iPhone that is from Google says: your battery is badly damaged by 4 virus. I have 4 minutes to fix. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
N. I get a pop up saying avast free antivirus has expired
i get a pop up saying avast free antivirus has expired and I cannot get rid of it … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I currently have 4 monitors. 2 for programs I would like to
I currently have 4 monitors. 2 for programs I would like to have specific programs which come up in designated windows at start up; 1 for additional pograms, and one for popups and windows (e.g., emai… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I was online and received " a serious malfunction has been
I was online and received " a serious malfunction has been detected with OS X 10.6.8 and your Chrome 49.0.2623.112. Please call toll free 1-***-***-**** for a Certified Technician to help resolve issu… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I NEED SOME HELP I HAD A POPUP SAYING I HAD A VIRUS TO CAALL
I NEED SOME HELP I HAD A POPUP SAYING I HAD A VIRUS TO CAALL A NUMBER TO FIX IT I DID BUT THEY WANTED MONEY TO FIX IT SAID IT WAS A ZENUS VIRUS I CANNOTT GET THIS OFF OF MY SCREEN CAN YOU PLEASE HELP … read more
Cody
Cody
Computer Science
2,431 satisfied customers
I got a critical warning my mac may be infected with a
I got a critical warning my mac may be infected with a malicious spyware how can I be sure this is legit.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I keep getting constant pop up notices from AVAST anti-virus
I keep getting constant pop up notices from AVAST anti-virus software of malware that it has blocked. It is annoying the hell out of me, because I can't find any way to address the issue. Below is wha… read more
Mr.Med
Mr.Med
1,220 satisfied customers
PopUp Appears with Win32NT – 6.2.9200.0 And an OK tab below
PopUp Appears with Win32NT – 6.2.9200.0 And an OK tab below that. When I click it does a screen for about 1 second with HP Status alert … etc. but too fast to read. How can I correct this?… read more
Mr.Med
Mr.Med
1,220 satisfied customers
Opened Chrome this morning to find a new version on my PC,
Opened Chrome this morning to find a new version on my PC, then signed in or something to Google account, only to find an older version of my bookmarks bar, missing all the changes I've made to my boo… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
HELP ME...I was told to download some free account sync software
HELP ME...I was told to download some free account sync software to transfer video from my phone to my PC...and now I'm overwhelmed with spam ware popping up all over my screen. Blinking and flashing … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I keep getting an advert that forces its way on to my browser
I keep getting an advert that forces its way on to my browser (ad by digisaver). How do I stop it? It claims to be from my bank, then when I ask a question here, it claims to be from justanswer.com Su… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I hate popups. My daughter downloaded some kinds of software
I hate popups. My daughter downloaded some kinds of software and I can't seem to get ride of these popups. They popup in the corners and everywhere. I have uninstalled a lot of programs but some seem … read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
205 satisfied customers
Suddenly popups are several at a time and blocking my work.
Suddenly popups are several at a time and blocking my work. I supposedly had popups blocked, until now. How can I stop this acute interference with my work? HOW CAN I BLOCK POPUPS? And, with my compro… read more
Expert
Expert
I keep getting the popup window "New Version Available - GoToMyPc
I keep getting the popup window "New Version Available - GoToMyPc". I click on Yes and it looks like some is indeed happening. However a couple of hours later I will get the exact same popup again.… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
Hello Chris--I have a new question. I am trying to clean up
Hello Chris--I have a new question. I am trying to clean up my computer and saw that I have a program called LabelPrint by Cyberlink that prints CD/DVD labels--I am trying to uninstall it--it is 229 M… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
On my start up screen (AOL) there is a "View Singles in your
On my start up screen (AOL) there is a "View Singles in your area" pop up from Match. Com. Can't get rid of it.… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
IE 9 -- get rid of popup that asks if you want to speed up
IE 9 -- get rid of popup that asks if you want to speed up loading of IE9. I do NOT want to disable add-ins. I have exactly what I want. I just want IE9 to STOP ASKING ME every time : is there a regis… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x