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My Norton 360 does not open when I click on it. HP pAVILION
HP pAVILION TouchSmart 15 Notebook PC. I''m running Windows 10 … read more
John
John
System/Network administrator
High School or GED
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I wish to cancel my Norton subscription. Norton 360 Version
I wish to cancel my Norton subscription. Norton 360 Version 3.0 Premier Upgrade was purchased in 2009: Order Number:(###) ###-#### Order Date: 19-MAR-09 Product key: TCX6Y2F3G7MMP33B4M4XDMB7Y. Could y… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
803 satisfied customers
I'm having trouble completing the download of MSN Texas Holdem.
I'm having trouble completing the download of MSN Texas Holdem. I have a 5 year old HP Laptop running Windows 7 Home Premium and am using Internet Explorer browser and Norton 360 Anti Virus. MSN games… read more
Martin
Martin
Network Engineering Diploma
153 satisfied customers
Upon starting my Win7 desktop computer a few days ago, I got
Upon starting my Win7 desktop computer a few days ago, I got the Norton 8504,104 error message, that instructed me to download Norton Power Eraser. The PROBLEM is, the same event that crashed Norton 3… read more
IT Miro
IT Miro
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I have been getting the Error:8504,104 message from my Norton
I have been getting the Error:8504,104 message from my Norton 360 program for the last week or so. I and three different Norton technicians have "fixed" the problem by using the Norton Removal Tool an… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
Norton 360 does not run with Win8.1 pro on one of my 3 PCs.
Norton 360 does not run with Win8.1 pro on one of my 3 PCs. I have also upgraded my ASUS notebook to Win8.1 which required a new install. Now I cannot download 360 to that device without buying a new … read more
Chris R.
Chris R.
Bachelor's Degree
87 satisfied customers
I ran your refresh and remove program and the program removed
I ran your refresh and remove program and the program removed nearly all of my apps. How do II restore them?… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
I upgraded to Norton 360 in March. Recently I received a promotional
I upgraded to Norton 360 in March. Recently I received a promotional email from Norton offering a free trial of an additional add-on. I downloaded it but at the end of the trial I could not delete it.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
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2 questions: I have Norton 360. I accidently clicked twice
2 questions: I have Norton 360. I accidently clicked twice on a banner ad 2 days ago (honestly don't even know what the ad was for) and closed it quickly. Worried it might have malware I later went to… read more
Cris
Cris
63 satisfied customers
david vallance customer id 09556898. had software problem 20
david vallance customer id 09556898. had software problem 20 / 6 / 13. Norton360 removed to get rid of supected infection, did not receive download of norton 360 for system. can you help ?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
803 satisfied customers
Norton 360 does not run Live Update, on my laptop; is there
Norton 360 does not run Live Update, on my laptop; is there a way to get it working? I have done this before, but cannot remember the website! Howard Grattan… read more
Josh
Josh
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Associate Degree
5,163 satisfied customers
Chris--Hello again--my PC lockup issues seem to be getting
Chris--Hello again--my PC lockup issues seem to be getting better (Win 7, IE 9, 3 year old HP computer)--I have removed a few programs and that seems to help, however, I very frequently, usually when … read more
Jeremy
Jeremy
1,344 satisfied customers
My PC computer froze up today--that has not happened for quite
My PC computer froze up today--that has not happened for quite awhile. Had to use power button on computer to reboot--everything is OK. I have Windows 7 and use Norton 360 for all protection. I only h… read more
Jeremy
Jeremy
1,344 satisfied customers
Today, I am unable to access Norton 360 installed on two laptops
Today, I am unable to access Norton 360 installed on two laptops running under Windows 7 but I am able to access the same product installed on a desktop running under Windows XP… read more
IT Miro
IT Miro
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this is for a computer tech or expert that has good knowledge
this is for a computer tech or expert that has good knowledge on anti-virus with identity theft protection downloads/software for computers ? to make a long story short, a week ago my wife clicked on … read more
Alex
Alex
Sr. Software Engineer
Bachelor's Degree
332 satisfied customers
I purchased Norton 360 v.5 product key tfgfb-yddtw-xw9bb-7djcp-jb764via
I purchased Norton 360 v.5 product key tfgfb-yddtw-xw9bb-7djcp-jb764via internet from a company in Poland and loaded it very successfully in English language in, I think, May last year. However around… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
1,001 satisfied customers
Dear Sir or Madam: I am a long time user of Norton 360 as
Dear Sir or Madam: I am a long time user of Norton 360 as the security software for my home computers. On January 15, 2012, my yearly Norton contract was renewed. The renewal contract states that the … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
we purchased norton 360 V5. Upon installing this version in
we purchased norton 360 V5. Upon installing this version in two computers one is working correctly but the other one did not fully install, so we uninstalled it and reinstalledthe programme. It appear… read more
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MacTechTrainer
Associate Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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