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I have a issue witha pop up all the time when I try to send…

Customer Question
I have a issue...

I have a issue witha pop up all the time when I try to send email always asking for password *****

Technician's Assistant: When did you last reset your username and password?

I have done maybe 10 times in thelast two days noting works the geeks say it is my server cox the cox people say I should update to windowes I am confused

Technician's Assistant: Have you installed any updates recently?

Yes

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I need to get this issue solved as I can't sne emails out

Submitted: 10 months ago.Category: Software
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Answered in 5 minutes by:
10/5/2017
Software technician: Richard, Software Specialist replied 10 months ago
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 47,537
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Hi there and welcome

Can you tell me please which email program you are using? eg: Outlook 2016?

And to which email program is it connecting to? eg: www.gmail.com

Please let me know

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