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I am trying to reset my password so that I can update my…

Customer Question
I am trying to...

I am trying to reset my password ***** that I can update my information for payment for Adobe service. ***@******.***

Technician's Assistant: When did you last reset your username and password?

When I first ordered Adobe service - I don't remember how long ago that was

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so

Submitted: 10 months ago.Category: Software
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Answered in 7 minutes by:
10/4/2017
Software technician: Mr.Med, software engineer replied 10 months ago
Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 2,295
Experience: if you have any questions about softwares please contact me
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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Software technician: Mr.Med, software engineer replied 10 months ago

I'm sorry about the issue, Please try to reset your Adobe password ***** clicking on this link :

  • Please go to your : https://accounts.adobe.com/
  • In the Sign-in window, click Forgot password.
  • In the Forgot password ***** enter the email address associated with your Adobe ID and click Next.
  • In the Reset your password ***** choose how you want to reset your password, using email or phone, and click Next.
  • If you chose to reset your password ***** your phone number, enter the six-digit verification code sent to your phone, and click Verify. If you chose to reset your password ***** your email address, click the link in the email Adobe sent you
  • In the Reset your password ***** enter your new password ***** and click Reset My Password.

If you forgot the password ***** your email address please click here : https://m.att.com/my/#/forgotLoginLanding?Flow_Indicator=FID

Let me know the results

Thank you

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Software technician: Mr.Med, software engineer replied 10 months ago

Has everything worked out please?

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