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I have a system that the password has been changed. I need…

Customer Question
I have a system...

I have a system that the password ***** been changed. I need to retrieve the password ***** reset it please.

Technician's Assistant: When did you last reset your username and password?

2 days ago after an associate left and we are changing all passwords on our network for Security purposes.

Technician's Assistant: Have you installed any updates recently?

Just installed the newest client

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No that is all

Submitted: 10 months ago.Category: Software
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Answered in 11 minutes by:
10/3/2017
Software technician: Dan, Computer Support Specialist replied 10 months ago
Dan
Dan, Computer Support Specialist
Category: Software
Satisfied Customers: 2,597
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and thank you for your question. I look forward to assisting you today. Are you referring to your Windows password?

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Customer reply replied 10 months ago
disregard i have completed the task. thank you for your time
Software technician: Dan, Computer Support Specialist replied 10 months ago

You're welcome. Have a nice day!

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