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I do not know my userID or my password. Please help. A very…

Customer Question
I do not know...

I do not know my userID or my password. Please help

Technician's Assistant: When did you last reset your username and password?

A very long time ago - years

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thanks

Submitted: 7 months ago.Category: Software
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Answered in 38 minutes by:
10/3/2017
Software technician: Dan, Computer Support Specialist replied 7 months ago
Dan
Dan, Computer Support Specialist
Category: Software
Satisfied Customers: 2,412
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and thank you for your question. I look forward to assisting you today. Can you tell me please what ID and password ***** are referring to?

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