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Trouble transferring a professional seal to cad drawing to…

Customer Question
Trouble transferring a professional...

Trouble transferring a professional seal to cad drawing to convert to pdf for printing.

Technician's Assistant: What kind of computer do you have?

I created the image in Power Point and the print service called back and said it was coming up blacked out on my drawings. He could see that it was a seal, so I think I have not got it formatted right.

Technician's Assistant: Have you installed any updates recently?

No , I got this program with my version 10 Microsoft package last November.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have tried all the pull down menus in Power Point, but have only fussed up my image and get it to Group from re-group plus it has some extra lines coming thru with the image and the portions of the Seal or on white backgrounds blanking out other portion of the seal.

Submitted: 10 months ago.Category: Software
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Answered in 3 minutes by:
9/27/2017
Software technician: UranIT, Network Administrator replied 10 months ago
UranIT
UranIT, Network Administrator
Category: Software
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Have you tried exporting image directly into PDF from PowerPoint?

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Customer reply replied 10 months ago
Sorry for the delay. Computer problems. I am having difficulty exporting the image to pdf.
Software technician: UranIT, Network Administrator replied 10 months ago

What's exactly the problem with exporting? Any errors?

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Customer reply replied 10 months ago
Really another amount of money. Just cancel my subscription to your service of $ 42.00 and return the $5.00 I was asked to give your organization in good faith or put me in touch with someone who can.
Software technician: UranIT, Network Administrator replied 10 months ago

Those offers are Automated and Optional, Just ignore them or close them, they are sent automatically by the site

My question was: What's exactly the problem with exporting? Any errors?

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Software technician: UranIT, Network Administrator replied 10 months ago

You could also attach you powerpoint file to this chat and I can convert it for you on my PC for no additional fee.

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Software technician: UranIT, Network Administrator replied 10 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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